Our vision is to create an innovative and successful environment to achieve customer and employee satisfaction at the highest level.
Our goal is to treat everyone with respect, ensure that business transactions are fair to everyone involved and nurture long-term relationships. We think of our employees as family members as they are the life-blood of a dealership.
Three generations of the Bush family have been in the automobile business since 1918 and we have enjoyed serving the Jacksonville community since 1970. We recognize the importance of complete customer and employee satisfaction. We will continuously improve our services and processes to better serve our customers and employees. We encourage our customers and employees to bring any opportunity for improvement to our attention.
Tom Bush Jr. and his wife, Laura, worked together opening their first dealerships in New Mexico. Tom Bush Jr. became the second generation of the Bush family in the automobile business following his father, Tom Bush Sr., who opened a Ford dealership in Gretna, La., in 1918.
"My grandfather [Tom Bush Jr.] grew up in the automobile business as did my father, John Bush," said Megan Bush, business development manager for the Tom Bush Family of Dealerships.
Megan and her brother, Brian, are the fourth generation of the Bush family to embrace the family business.
"As a young man, Tom Bush Jr. had no intention of following in his father's footsteps," Megan Bush said. "He served in the U.S. Navy during World War II and attended Georgia Institute of Technology, where he studied aeronautical engineering.
"After the war, he married my grandmother, Laura Russ, and then opened a Nash dealership in Carlsbad, N.M., in direct competition with his father's Chrysler/GMC dealership."
He soon expanded to nearby Hobbs, N.M., with a Ford dealership, but was eager to return to the Southeast.
Having developed an interest in the import auto market, Tom Bush Jr. purchased the Volkswagen dealership on Atlantic Boulevard and moved the family to Jacksonville in 1969. He opened Tom Bush Volkswagen in 1970.
Tom Bush Jr.'s sons, Thomas and John, joined the company soon after. Thomas began working with his parents in 1972. Father and son added a Mazda dealership in 1974, a second Mazda location - Mazda City on Blanding Boulevard in 1977 - and a BMW dealership next to the Mazda store in 1980.
John Bush detailed cars, ran errands, and worked in the parts department from an early age. And, when he went to college, he was looking for a different profession. He earned a degree in computer science and accounting and pursued a career in software development for 15 years before joining the family business in 1986 at his father's request.
"My father was a man of great foresight. He could think outside of the box like very few people I have known," John Bush said. "When he suggested I computerize the stores and take a second look at the car business, I agreed. It was one of the best decisions I ever made."
Computerizing the dealerships allowed him to learn, in detail, every phase of the business and gave him an opportunity to contribute that was unique and gratifying.
Father and sons worked together for six more years before Thomas left to pursue a teaching career in 1992.
John's considerable skills and knowledge contributed significantly to the thriving dealerships. He continued to work with his father, and over the next 13 years, the business expanded with the Auto-Plex in 2000, a MINI dealership in 2002, and a brand-new second BMW location on Blanding Boulevard that opened in 2006 as Tom Bush BMW Orange Park.
"My grandfather passed away in 2005," Megan Bush said. "My father supervised construction of the new BMW dealership they designed together, and it opened in 2006. It was especially meaningful to my father who was, by then, the company president and CEO."
John Bush has carried on his father's traditions by continuing to regard the people with whom he works as family. He has guided the company through the challenges of today's competitive business environment and successfully expanded the company and its customer base in a less-than-favorable economy.
Case in point: In August of 2011, ground was broken for a state-of-the-art MINI dealership next door to the Auto-Plex, where it had been housed since 2002. The new store opened in June 2012.The latest addition is our Brand New state-of-the-art BMW dealership which opened in February 2017
"My grandfather's philosophy was to treat everyone with respect, and his primary goal was to be a man of his word," said Brian Bush, E-Commerce manager for the Tom Bush Family of Dealerships. "He instilled those principles in his children, including my father, and they helped Megan and me understand their importance in life and in business.
"They taught us to treat everyone with respect, stand by our word, ensure each business transaction is fair to everyone involved and nurture long-term relationships," Brian said. "Those are traditions well worth preserving personally and professionally."
Encouraged by their father to pursue their educations and careers outside the family business, Megan and Brian graduated from the University of Florida and both pursued other careers for years.
Megan used her marketing degree in various capacities at companies such as Cox Radio, The Money Pages and The Florida Times-Union before going back to school and earning her master's degree in business administration.
After college, Brian went to New York City for two years where he was involved in the development of the social transit app, Roadify.
"I planned to be there for two weeks, helping a few friends develop the app," Brian Bush said. "It turned into two years of hard work and a great deal of effort to develop and market the app from the ground up. It was an amazing experience."
Brian joined the family business in February 2012, while Megan did so this past August.
Their father acknowledged that the dynamics of working with family can be difficult, but it also is quite rewarding.
"My father was a great mentor. He taught me the importance of people," John Bush said. "He would say, 'The automobile business is a people business. Find good people, treat them right and they will treat the customer right.' He and my mother taught me the importance of hard work and unquestionable honesty."
Telis Assimenios knows first-hand of the Bush family's philosophy.
Assimenios, the company's general manager and chief operating officer, grew up in the automobile business and has worked in it for 30 years, nearly 28 of those years for the Tom Bush dealerships.
"I started in sales and was promoted to management within a year," Assimenios said. "I worked in various management positions before becoming general manager and chief operating officer in 2001. I knew from the beginning this was an environment in which I would want to work for the rest of my life. For me, it is a joy to come to work every single day."
The younger generation of the Bush family is well equipped to meet the challenges of today's market while holding firm to the traditions and philosophy established with the first Bush dealership.
"Megan and Brian possess a vision and hunger to succeed and carry on the family business," Assimenios said. "It is inspiring to us all. Our team is stronger than ever, and we have so much to offer our employees and the community by doing what we do best, treat everyone like family."
Brian wears multiple hats in the company but is particularly involved in e-commerce endeavors. Megan's experience and education in marketing and finance are put to good use daily.
"The public is rapidly moving toward online research which makes a business' online presence of great importance," Brian Bush said. "Before the Internet, the average car buyer visited six to eight stores before making a purchase. Today, the average is 1.2 stores."
Most research prior to buying a car is done online.
"Customers no longer are tied to stationary computers," Megan Bush said. "They use mobile devices to access the latest information and inventory updates. It's incredibly important to focus on the online forum and ensure we meet our customers' needs and exceed expectations."
Megan and Brian are discovering what it's like to be constantly challenged with improving the business and are reaping the rewards of seeing their impact on the company and its people.
"There was so much to learn," Megan Bush said. "And, we continue to learn every day. Brian is attending the National Automobile Dealers Association Dealer Academy, and we both are interested in many different aspects of the business. Through it all, we never lose sight of the most important part of this business - the people we work with and our customers.
Both Megan and Brian Bush are happy to be working with each other and with their father.
"I feel fortunate both my children have chosen to join me in the business," John Bush said. "I always told them they had the opportunity to work in the car business, but it was not required or expected. You have to enjoy what you do and this is a tough but rewarding business. I am blessed to have a fourth generation in the business. It has revitalized me."
What Does Tom Bush BMW Orange Park Offer Drivers from Jacksonville, Orange Park, Gainesville, Middleburg FL and Saint Augustine? Truly Exceptional Customer Service from Every Angle
Here at Tom Bush BMW Orange Park, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new BMW models, our Jacksonville showroom is the place to be if you're in the market for a BMW 320i, BMW 528i, BMW X5 or BMW 4series.
Looking to save some money in the search for your next car? Tom Bush BMW Orange Park also carries a wide range of used cars from BMW, as well as today's other top automakers.
Once you've chosen your next car, Tom Bush BMW Orange Park helps you take those all-important next steps towards driving home the BMW of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new BMW 320i, BMW 528i, BMW X5 or BMW 4series out of our showroom, Tom Bush BMW Orange Park continues to support you in order to ensure you have a great ownership experience. Our BMW service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Tom Bush BMW Orange Park is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 6914 Blanding Blvd in Jacksonville, Florida. Just a short drive from Orange Park, Middleburg, Saint Augustine and Gainesville, stop by today!